Accessibility Statement

Last Updated: October 2026

At FLANNEL, we are committed to providing an accessible and inclusive online experience for all customers. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, and continually work to improve the accessibility and usability of our site.

Our Commitment

We strive to make our website accessible and user-friendly by following recognized accessibility standards and best practices. This includes working towards:

Ensuring our website can be navigated using a keyboard and assistive technologies.
Providing appropriate text alternatives for meaningful images and visual content.
Maintaining sufficient colour contrast and clear, readable typography.
Making forms, menus and key shopping functions accessible and easy to use.
Ensuring our website can be accessed across a range of devices and browsers.
Providing accessible multimedia content where applicable.

Alternative Ways to Shop

If you encounter any difficulty accessing our website, or prefer another method, we’re always here to help. You can shop with us over the phone by calling +1 424-252-9919, and our team will be happy to assist with browsing our collections, answering any questions and placing your order.

Disclaimer & Ongoing Improvements

We are committed to continually improving the accessibility of our website and online services to create a seamless and accessible experience for everyone, including those of us with disabilities.

While we are trying our best to make all areas of our website accessible, it is a work in progress. We recognize that there may still be areas for improvement, and any content not fully accessible may be a result of flannelamerica.com not having found or identified the most appropriate technological solution. However, we are committed to identifying and addressing accessibility barriers as we continue to evolve our online experience.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you experience any difficulties or barriers, have a suggestion or need assistant, please contact us:

Email: hello@flannelamerica.com (please include a description of the issue or page)

Phone: +1 424-252-9919